Terms & Conditions ong77 — Platform Terms of Use

Thank you for choosing ong77 as your online casino platform. This Terms & Conditions document is a binding agreement between you ("User" or "Player") and ong77 ("Platform", "We", "ong77") governing your use of the website, services, games, and all features provided by ong77.

By registering an account, making any deposit, or using any part of the ong77 platform, you confirm that you have read, understood, and agreed to comply with all terms contained in this document, including ong77's Privacy Policy and Responsible Gaming Policy.

To register and use ong77's services, you must meet all of the following eligibility requirements:

• You must be 21 years old and above at the time of registration.
• You must register using accurate, truthful, and up-to-date personal information.
• You must register only one account only per person. Holding more than one account is a serious violation of ong77's terms.
• You must act on your own behalf only, and not on behalf of any other individual or entity.
• An ong77 account may not be registered using another person's name, credit card details, or bank account.

During registration, you are required to provide truthful and complete information. All information provided is subject to verification by the ong77 team. ong77 reserves the right to request supporting documents at any time, including:

• A valid copy of your identity card (MyKad) or passport
• Proof of current address (utility bill or bank statement dated within the last 3 months)
• Proof of ownership of the payment method used

You are fully responsible for keeping your ong77 account password secure and for not sharing it with anyone. ong77 will not be held liable for any losses arising from unauthorised access resulting from the user's own negligence.

Ong77 supports a variety of payment methods commonly used by Malaysian players. All deposits are processed in Malaysian Ringgit (MYR) only.

All deposits must be made using a payment method registered in your own name. ong77 does not accept third-party deposits. If fraud or suspicious activity is detected, deposits may be frozen and the account suspended pending investigation.

Eligible players may withdraw their winnings subject to the following conditions:

• The minimum withdrawal is RM50 per transaction.
• The standard maximum withdrawal is RM50,000 per day. VIP players are entitled to higher limits.
• Withdrawals are processed within 24 working hours after the request is approved.
• Your first withdrawal requires full identity verification (KYC) before it can be processed.
• Withdrawals must use the same payment method as the initial deposit unless specifically approved by the ong77 team.
• Winnings derived from bonuses are subject to their respective wagering requirements before they are eligible for withdrawal.

Ong77 offers a range of bonuses and promotions for both new and existing players. All bonuses are subject to wagering requirements and specific rules stated in each promotional offer.

General conditions that apply to all ong77 bonuses unless otherwise stated:

• Each bonus may only be claimed once only per player unless otherwise stated.
• The standard wagering requirement is 30x the bonus amount before withdrawals are permitted.
• Bonuses must be used within the stated timeframe (typically 7–30 days). Expired bonuses will be automatically voided.
• Ong77 reserves the right to void bonuses and withhold related winnings if there is evidence of bonus abuse.
• Activities considered bonus abuse include: hedging, opening multiple accounts to make repeated bonus claims, and player coordination.

All ong77 players are expected to follow fair play rules and conduct themselves respectfully towards dealers, other players, and the ong77 support team. The following are strictly prohibited on the ong77 platform:

• Using automated software, bots, or third-party tools to play or place bets
• Communicating or colluding with other players to manipulate game outcomes
• Exploiting any bugs or technical vulnerabilities in the ong77 system for unfair advantage
• Using offensive language, threats, or harassment toward the dealer or other players in live games
• Placing opposing bets (opposite betting) within the same game to unfairly eliminate risk

Ong77 employs a sophisticated fraud detection system, and all gaming activity is continuously monitored. Any violation may result in account suspension, forfeiture of winnings, and legal action where necessary.

Ong77 is fully committed to responsible gaming. We provide a range of tools to help players manage their gaming experience:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Session Time Limit: Set a time limit for each gaming session.
• Self-Exclusion: Choose to exclude yourself from the platform for 24 hours, 7 days, 30 days, or permanently.
• Reality Check: Receive periodic reminders during play about how much time you have spent.

Ong77 reserves the right to suspend or close any player account for the following reasons:

• Violation of any part of these Terms & Conditions
• Fraud, money laundering, or criminal activity
• Registration of more than one account by the same individual
• Bonus abuse
• Providing false information during registration or KYC verification
• A self-exclusion or voluntary withdrawal request by the player

Where an account is closed at the player's own request, any valid remaining balance (not subject to investigation) will be returned to the original payment method within 5 business days. Where closure is due to a terms violation, ong77 reserves the right to withhold any balance associated with the breach.

The ong77 platform is provided "as is" and ong77 makes no guarantee that the service will always be free from interruptions or technical errors. To the extent permitted by applicable law:

• Ong77 is not liable for any losses arising from technical disruptions beyond our control
• Ong77 is not liable for any financial losses incurred by players as a result of their gaming activity
• Ong77's maximum liability in any case shall not exceed the total deposits made by the player in the 30 days preceding the claim

Ong77 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time at our sole discretion. When material changes are made, ong77 will:

• Publishing the updated version on the ong77 website with a clear revision date
• Sending notifications to the player's registered email address for significant changes
• Displaying a notice in the player's account for 14 days before changes take effect

Continued use of the ong77 platform after updated terms take effect will be considered acceptance of those changes. If you do not agree with the changes, you must close your account before the new terms come into effect.

If you have any questions about these ong77 Terms & Conditions, or require further clarification on any provision, please contact our support team through the following channels:

• Email: support@ong77.bet
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the ong77 platform
• Response Time: Email enquiries are answered within 24 business hours

The ong77 support team is Bahasa Malaysia-speaking and ready to help you understand every aspect of our platform's terms of use. We believe players who know their rights and responsibilities are players who are better satisfied.